Important Charging Tips

Please read these instructions carefully. Failure to follow these instructions can lead to a fire, serious injury or electric shock, and may even be life-threatening.

  • Plan your route in advance and identify charging stations along the way to prevent power shortages and avoid breakdowns.
  • If the vehicle will be parked for an extended period (over one month), maintain the battery charge between 40% and 60%. Ensure the ambient temperature stays between -10 °C and 45 °C, and perform a full charge/discharge cycle at least every three months. Start the vehicle every two weeks, check the high voltage battery charge, and immediately charge if it is below 40%.
  • In order to extend the service life of the high voltage battery, please avoid parking the vehicle for more than three months after a full charge, especially when the weather is hot.
  • Do not attempt to disassemble, modify, or replace the vehicle's charging port or equipment, as this may pose a fire hazard.
  • It is forbidden to use generators to charge electric vehicles.
  • On rainy days, do not open the front bonnet in the open air.
  • Avoid open-air charging during rainy conditions.
  • If there is accumulated water in the charging port, the charge cable or metal terminals in the charging port are corroded or there are foreign objects, do not charge the vehicle, otherwise there may be fire hazard.
  • If you need to use electronic medical equipment near the charging area, consult the equipment manufacturer to ensure that charging the electric vehicle will not interfere with its normal operation. Avoid using medical devices that may malfunction during charging, as this could result in personal injury.
  • If you have an implanted device, such as a pacemaker, confirm with the device manufacturer whether driving an electric vehicle may affect its operation. This will help prevent potential risks to your safety.
  • Do not perform any activities involving the vehicle while it is charging, such as washing the car or performing maintenance in the front compartment. Additionally, avoid staying inside the vehicle during charging.
  • If the vehicle emits an unusual odour or smoke during charging, stop charging immediately and contact an Authorised Service Centre for a timely inspection.
  • Do not touch the metal terminals of the charging cable, wall socket, or charging port. Additionally, do not insert any objects into these components.
  • Do not perform any repair operations while charging.
  • In the event of a collision, even a minor one, if the charging port is impacted, contact an Authorised dealer as soon as possible for an inspection.
  • Do not charge the vehicle in severe weather (including lightning).
  • Avoid charging or parking your vehicle in extreme temperatures (hot or cold).
  • Charging is not recommended when the ambient temperature falls below -5°C, as it may impact charging performance.
  • It is recommended to charge your high voltage battery immediately after driving in cold weather. Delaying charging may result in longer charging times or the inability to charge at all.
  • Always use charging cables recommended by the manufacturer. Using unapproved cables is strictly prohibited, as it may pose serious risks, including fire or electric shock, which can be fatal. For information of the charge cable that apply to your vehicle, please consult Authorised dealers.
  • Do not use the charge cable if it is damaged (metal terminals are corroded, wire outer skin is discolored, outer skin is damaged, etc.).
  • For your safety and to ensure reliable performance, always have charging outlets installed by qualified professionals. This includes both standard wall sockets and dedicated charging outlets. Professional installation helps prevent potential risks and ensures compliance with safety standards.
  • Please carefully read the instruction included with the charging cable. It contains essential precautions for using the product and the technical specifications required for outlet installation.
  • Do not press, soak, pull, or tap the charge cable.
  • A certified charging station installer must be hired to install a household charging station. Failure to do so may result in improper charging functionality or even pose a fire hazard.
  • Ensure all components, such as the charging cable and port, are free from moisture or damage before charging. Use only manufacturer-approved cables and equipment.